[ Frequently Asked Questions ]
Reliable Answers to Our Most
We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Which areas do you serve?
Currently we serve most of wide Auckland areas
How can I place an order?
Placing an order is very easy. Simply visit Order Now page and select your desired service. Alternatively you can call or send us a message
Can I order by phone or email?
Absolutely! Simply call, text or email us your requirements and we’ll get back to you within the hour to confirm your order
How long does it take to get my clothes back?
We pride ourselves in getting standard orders back within 24 hours of pickup. If you need it quicker just let us know. For some orders, depending on quantity and service requirements, we may need extra time to get your laundry looking its best, but we’ll ensure this is confirmed on pickup
At what times can my order be delivered?
Our expert drivers are picking up and delivering between 8am and 7pm, Monday to Sunday. Feel free to request a time outside of these hours and we’ll see what we can do
Can you collect from a location and deliver to another?
For sure! We only request that both pickup and drop off locations are within our service areas. Please request this when placing your order so we can organise an on-time delivery
My Desired pickup dates are inactive or disabled on appointment page?
Our washing machines need breaks too, so we don’t operate on public holidays. There can also be times where we are booked out for your desired date and time, let us know if this is the case and we’ll see if we can accommodate you
Is Domylaundry service available on public holidays?
We don’t operate on public holidays
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We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.